Our jewelry is crafted from the finest materials including 18k gold, sterling silver, and ethically sourced gemstones. Each piece is meticulously handcrafted by skilled artisans.

Yes, we ship worldwide. All orders are fully insured and shipped in elegant packaging. Delivery times vary by location, typically 3-7 business days.

We offer a 30-day return policy for unworn items in original condition. Custom and engraved pieces are final sale. Please contact our customer care team to initiate a return.

Store pieces separately in soft pouches, avoid contact with chemicals and perfumes, and clean gently with a soft cloth. We recommend professional cleaning annually for fine jewelry.

Yes, we specialize in bespoke jewelry design. Our team will work with you to create a unique piece that reflects your vision. Contact us to schedule a consultation.

All our diamonds and precious gemstones come with certificates of authenticity from recognized gemological laboratories. We provide full documentation with every purchase.

We offer complimentary ring sizing for most styles. Visit our sizing guide page or contact our team for personalized assistance in finding your perfect fit.

Yes, all purchases include complimentary luxury gift packaging. Each piece arrives in an elegant presentation box with a satin pouch and care instructions.

We accept all major credit cards, PayPal, Apple Pay, and offer flexible payment plans through Affirm and Klarna for qualifying purchases.

Custom pieces typically require 4-8 weeks from design approval to completion. Rush services are available for an additional fee. We'll keep you updated throughout the process.

Yes, we offer complimentary engraving on select pieces. Choose from various fonts and add up to 20 characters to personalize your jewelry.

All jewelry comes with a one-year warranty covering manufacturing defects. Extended warranty options are available at checkout for additional peace of mind.

Yes, we offer one complimentary resizing within 60 days of purchase. Additional resizing services are available for a nominal fee depending on the complexity.

Absolutely. We are committed to ethical sourcing and only work with suppliers who adhere to the Kimberley Process and provide conflict-free certification.

We offer private appointments at our flagship showroom. Contact us to schedule a personalized consultation where you can view our collections in person.

Please contact us immediately if your item arrives damaged. We'll arrange for a replacement or repair at no cost to you. All shipments are fully insured.

Yes, we provide complimentary professional cleaning and inspection services. Simply send your piece to us or visit our showroom for maintenance.

Yes, you'll receive a tracking number via email once your order ships. You can monitor your package's journey through our website or the carrier's tracking portal.

All purchases over a certain value include a complimentary appraisal certificate. Additional appraisal services for insurance purposes are available upon request.

Join our exclusive VIP program by creating an account and making your first purchase. Enjoy early access to new collections, special discounts, and personalized service.